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Product Returns and Warranties

We stand by all of our products and sales. If something is not right or you're not happy, we WILL FIX IT!

If you are dissatisfied with your order for any reason, please contact us directly and immediately for resolution.

Products are covered by each manufacturers warranty.  If you experience a warranty issue with your product(s), please contact us to discuss the situation and all possible solutions.

Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. 

Toll Free: 888-330-7015 

E-Mail: josh.mills@tripwireops.org
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