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Product Availability

We strive to keep our inventory as up-to-date as possible.  However, from time to time items sell faster than we are able to update our system. Feel free to call and check product availability prior to placing your online order.

Turnaround

We strive to ship all orders within 72 hours of receipt, Monday - Friday 8am - 5pm.

Carriers


We use the following carrier(s) to deliver most orders:

• USPS


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using USPS will not have tracking numbers. 


Shipping Rates


The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide so. 


Back Orders


If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

International Orders

We will ship orders worldwide, within International Traffic in Arms Regulations (ITAR) guidelines. However, you will not be able to complete your order online, as the system will not allow you to select international shipping due to some of our items being ITAR restricted. Please email your order, along with your payment, billing, and shipping address to josh.mills@tripwireops.org. Thank you for your understanding and we look forward to being able to serve you!
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